Name of Business
Faxton St. Luke’s Healthcare
Campuses / Locations / Phone Number
Main Campus St. Luke’s Campus, 1656 Champlin Avenue, Utica NY
Additional Campuses: Faxton Campus, 1676 Sunset Avenue, Utica, NY
St. Luke’s Home, 1650 Champlin Avenue, Utica, NY
Main Phone Number: (315) 624-6000
Web sites
faxtonstlukes.com
bariatricexcellence.com
strokeexcellence.com
vascularexcellence.com
vnahealth.org
Product(s) or Service(s) Offered
Faxton St. Luke’s Healthcare is a not-for-profit healthcare system with two campus locations for inpatient and outpatient care, long term care at St. Luke’s Home and continuing care services through Visiting Nurse Association, Senior Network Health and Mohawk Valley Home Care.
Inpatient beds
Faxton Campus - 26
St. Luke’s Campus Acute Care - 346
Long Term Care beds
St. Luke’s Home - 242 skilled nursing facility beds, which includes a 41-bed sub-acute rehabilitation unit and an adult day health care program.
Centers of Excellence
Faxton Campus
The Regional Dialysis Center
The Regional Cancer Center
The Regional Rehabilitation Center
The Women’s Center
St. Luke’s Campus
Mohawk Valley Vascular Center
Mohawk Valley Heart Institute
Surgical & Ambulatory Services
Women’s and Children’s Services
Senior and Continuing Care
Total Joint Program
Bariatric Surgery Program
Stroke Center
We are committed to providing accessible, quality healthcare to our community. We have eight primary care offices (Adirondack Community Physicians) located throughout Oneida and Herkimer counties, including the North Country. We work in collaboration with St. Elizabeth Medical Center to operate the Mohawk Valley Heart Institute, The Regional Cancer Program, and the Central New York Diabetes Education Program.
Number of Employees
3,368
Top Executive
Scott H. Perra, President/CEO
2009 Annual Revenue
$310 million
2010 Projected Revenue
$322 million
Marketing Geographic Area
Oneida, Herkimer and Madison counties
2009 Corporate Highlights
Scott H. Perra, FACHE, began his new position as the President and Chief Executive Officer of Faxton St. Luke’s Healthcare (FSLH) succeeding Keith Fenstemacher, who retired on December 31, 2008 after 26 years of dedicated service. Perra, who was born and raised in the Mohawk Valley, joined St. Luke's-Memorial Hospital Center in 1985, becoming its Executive Vice President and Chief Operating Officer in 1989.
Centrex Clinical Laboratories, Inc., which was owned and operated by Faxton St. Luke’s Healthcare, was acquired by Laboratory Corporation of America. ®
Faxton St. Luke’s Healthcare (FSLH) and Utica College completed the construction of a $15 million, 3.6-megawatt combined heat and power (CHP) co-generation plant. The new energy project is a cooperative effort made possible, in part, by a $1 million co-funding contract with New York State Energy Research and Development Authority (NYSERDA).
The New York State Department of Health (NYSDOH) awarded Faxton St. Luke’s Healthcare (FSLH) the designation as a “Primary Stroke Center.” There are currently 115 designated Stroke Centers in New York State. FSLH is now the only designated Stroke Center in the Mohawk Valley.
Faxton St. Luke’s Healthcare opened the Allen-Calder 1st Floor East/West after a nine month, $2.9 million renovation. The 20,580 square foot space is primarily designed for orthopedic, bariatric, neurosurgery, and medical/surgical patients. The floor features an Adirondack theme with warm colors, 40 patient beds including 16 private rooms.
Faxton St. Luke’s Healthcare was a featured speaker at the first National Relationship-Based Symposium in July at Turning Stone Resort. The National Relationship-Based Care Symposium was presented by Creative Health Care Management (CHCM), the creators of Relationship-Based Care (RBC). RBC is a model that places personal relationships between caregivers and patients and their families at the center of the care delivery system.
Outpatient services at the Faxton Campus were awarded a three-year term of accreditation in gynecological, general, and vascular ultrasound services including peripheral vascular and cerebrovascular, as a result of a survey by the American College of Radiology (ACR).
Faxton St. Luke’s Healthcare received National Research Corporation’s (NRC) Consumer Choice Award for the sixth consecutive year. The award is based on consumers’ opinions on Best Doctors, Best Nurses, Overall Quality and Best Image. Winners were announced in Modern Healthcare magazine.
HealthGrades designated the Bariatric Surgery Program and The Birthplace Maternity Service at Faxton-St. Luke’s Healthcare with the 2009/2010 Specialty Five Star Excellence Award. The award recognizes that the programs are in the top ten percent of hospitals nationwide.
The Bariatric Surgery Program received a three year accreditation from the American Society for Metabolic and Bariatric Surgery (ASMBS) Center of Excellence.
The Job Service Employer Committee (JSEC) chose Faxton St. Luke's Healthcare (FSLH) to receive a Mohawk Valley Regional Employer Recognition Award. FSLH was selected in recognition for their extraordinary commitment to advancing employment opportunities for people with disabilities.
Faxton St. Luke’s Healthcare adds four dimensional technology with the advanced cardiac ultrasound machine from GE Healthcare. The Vivid 7 Dimension gives clinicians real-time, multi-dimensional imaging capabilities of the heart to allow cardiologists to get a life-like view of the heart before they perform surgery.
eMAR - Electronic Medication Administration Record is rolled out hospital-wide as a medication tool to provide improved quality patient care. eMAR is one phase of the system wide roll out of Electronic Medical Record that has been used at FSLH eight primary care offices for years. Hospital implementation will occur in phases through 2011.
The Community Diabetes Education Program, in cooperation with St. Elizabeth Medical Center, changed its name to Central New York Diabetes Education Program to better reflect their expanded services and service area since the program began in 1993.
Consolidated the management structure of Mohawk Valley Home Care, Senior Network Health and Visiting Nurse Association to provide improved efficiency and collaboration for the delivery of Home Care Services to the community.
Initiated the “Faxton-St. Luke’s Healthcare Home Care Services” marketing campaign to provide increased community awareness of services. One phone call to 624-HOME provides in-home nursing care, medical equipment, meals on wheels, Lifeline safety features, transportation and individual case management for care. The collaboration provides one area resource to help individuals to stay in their home with added support and services.
In 2009, St. Luke’s Home hired Ginger Oliver, PT, as a director of therapy; added two physiatry groups to care for rehabilitation patients; and started a restorative nursing program, which focuses on resident’s daily living abilities like walking, feeding, and transferring from bed to chair.
2010 Corporate Plans and Outlook
Completion of the Allen-Calder second floor renovations at the St. Luke’s Campus which will include a specialized inpatient area for surgical patients as well as an additional elevator for patient and visitors.
Lobby renovations will begin at the St. Luke’s Campus in early 2010. The renovations will include an expanded waiting area with amenities for patients and families as well as an expanded gift shop.
Expansion of the OB Care Center at the St. Luke’s Campus in collaboration with the OB Care service operated by St. Elizabeth Medical Center. The expansion will centralize the services at one site and provide a comprehensive, community-based program. Annually the two OB services see approximately 13,000 OB visits that are Medicaid insured patients as well as provide for 1,300 GYN visits. The project includes renovations to the existing 1,810 square foot OB Care Center located at the St. Luke’s Campus and an addition of 3,860 square feet. The new center will have 10 exam rooms, 2 procedure rooms, 2 stress rooms and additional space to accommodate the services of the St. Elizabeth Family Practice Residency Program, which will help support the staffing needs of the center. Estimated project cost is $1.6 million and will be funded by a grant from the HEAL NY Phase 7 awards program.
Expansion of the outpatient dialysis centers in 2010 will include 12 additional stations at the Masonic Care Community (2nd quarter) 8 more stations in Rome (3rd quarter) and a new outpatient center in Hamilton, New York by the fall of 2010.
An expanded Campaign for Quality community education initiative to be held in October 2010 at Hamilton College. Dynamic speakers from throughout the country will present topics of interest and the event will be open to healthcare professionals and the community at large. This is the second year of the program which is funded, in part, by the Keith A. Fenstemacher Center for Continuous Learning.
March 2010 the James Rozanski Dental Center will celebrate its 30th anniversary. The dental program provides care for the under served and the medically compromised members of our community.
St. Luke’s Home will remodel the dining room on the sub acute unit, install wireless internet, expand the rehabilitation gym and work on remodeling the resident/patient common areas throughout the Home.