Patient

Read more of Glen Hance's story >
Read more of Sandy Sherman's story >

Download the full Annual Report >

Faxton St. Luke’s Healthcare’s Regional Rehabilitation Center demonstrates its commitment to clinical excellence in distinct ways.

• The Center is accredited by the Commission on Accreditation for Rehabilitation Facilities (CARF), receiving four commendations in the last survey period.
• Its staff of Certified Rehabilitation Registered Nurses (CRRN), physical, occupational and speech therapists and audiologists that regularly obtain higher education, board certification and specialized credentialing. 
• It successfully implemented Electronic Medical Records (EMR) in the inpatient rehabilitation unit, and won a Team Excellence Award: Striving for Clinical Excellence at FSLH in 2009 for this work.
• In 2009, the Comprehensive Integrated Inpatient Rehabiliation Unit (CIIRP) was recognized for 20 years of continued dedication to Quality Improvement in Rehabilitation from Uniform Data Systems for Medical Rehabilitation (UDSmr). 

But perhaps the most important evidence of the center’s clinical excellence is in its daily treatment of patients.

From newborn to geriatrics, The Regional Rehabilitation Center is the one-stop leader in rehabilitation services for the region. It serves patients with physical disabilities resulting from stroke, brain injury, spinal cord injury, neurological disorders, cardiac disease, arthritis, orthopedics and amputation. And consistently, the center has scored higher than the nation and the region in patient satisfaction and outcomes. “Each and every day, our team members advocate for the health and wellness of our patients and community,” said Mini Malhotra, MBA, MHA, OTR, Program Director/Administrator for Rehabilitation Services. “We are proud of our pledge that patient satisfaction and positive clinical outcomes always remain the heart of our work.”

In this report, you’ll meet Sandy Sherman and Glen Hance. Hance, who had a stroke, and Sherman, who has Guillain-Barré Syndrome, used many of the comprehensive services provided at the Center, including inpatient and outpatient therapy. They’ll be the first to tell you of the clinical excellence they witnessed daily at The Regional Rehabilitation Center, because that excellence meant one important thing to each of them: going home.

Read more of Glen Hance's story >
Read more of Sandy Sherman's story >

Download the full Annual Report >

The HERS (Women’s Health Education and Referral Service) Program, which is part of The Women's Center, is dedicated to helping women of the Mohawk Valley and their families.

Almost all women have questions about their health. The HERS Program is committed to addressing the unique health related needs of our diverse community and is available to help answer healthcare questions that effect today's women.

How can HERS help me with my health questions?

A registered nurse provides information on mammography, menopause, osteoporosis, stress management and much more. We are an information resource service offering a telephone health line, referrals, screening programs and community education to give you the most up-to-date health information available.

What services does the HERS Program offer?

Telephone Healthline

When you call the HERS Healthline at (315) 624-HERS (4377) a registered nurse is there to answer your questions. We are here to offer health and wellness information at no charge, regardless of which healthcare provider you use. We provide the most up-to-date information available obtained from reliable sources.

Referral Service

Call us if you're new in the area, would like a second opinion, are interested in support groups, counseling services, nutrition information or women's services in the community. HERS also works with the Oneida County Health Department Cancer Services Program Partnership focusing on referrals for local women who have no or limited healthcare, and/or Medicaid coverage.

Women's Resource Center

Women's health has been recognized as a unique specialty in healthcare. Our center can access and link you to information pertaining to nutrition, diseases, treatment regimes and more. We'll mail you the information you need, or we invite you to stop by and talk with our nurse. Your information requests are, of course, confidential.

Community Education Programs

Today's woman is more health conscious and better informed than ever before. With this in mind, HERS presents a variety of community education programs aimed at issues surrounding women's health. Experts in their fields speak on topics of interest and current health trends. The Senior Sunday Luncheon and Lecture Series is designed for individuals 50 years and older and includes a free lunch followed by a professional information presentation.

Past education programs have explored:

• menopause issues
• stress
• osteoporosis/osteoarthritis
• depression
• nutrition
• colorectal cancer facts
• diabetes
• Medicaid Part D and long-term care insurance
• humor and the aging process
• weight-loss surgery

Call us today and we'll be happy to add your name to our mailing list so that you will receive announcements of our programs as well as our HERS newsletter, which is published bi-annually.

Planning a Program or Seminar?

Call us for information on speakers with a variety of expertise in the healthcare field. The staff at HERS is available to speak on breast health and women's health issues to women's clubs and businesses.

Ongoing programs

For more information or to register for any of the following classes, call HERS at (315) 624-HERS (4377) unless otherwise noted.

After Breast Cancer (ABC)

The After Breast Cancer support network, created by women who have had breast cancer, is in its 18th year. The group meets monthly and is dedicated to providing education, information and emotional support to you and those who are confronting the physical and emotional issues of breast cancer.

All meetings are free, open to the public and are held on a Saturday morning at Faxton-St. Luke’s Healthcare’s Regional Cancer Center at 11am.

For more information or to be added to the ABC mailing list, call (315) 624-5764.

Breastfeeding Classes

Free monthly breastfeeding classes held on Saturday mornings for expectant parents who have chosen or are considering breastfeeding. To register call (315) 624-6090.

Sibling Preparation Class

This class is designed for children ages 3 to 9 years old who are expecting the birth of a sibling within the next two months. Our Pediatric Childlife Specialist can be contacted at (315) 624-6122 for more information.