Our timeline for Getting to Great through Relationship-Based Care.
January 2000
Faxton Hospital and St. Luke's Memorial Hospital consolidate.
February 2002
Faxton St. Luke's adopts VHA's Tomorrow's Work Force Initiative and begins working with VHA consultants.
January 2004
Physical restructuring. Faxton campus becomes an outpatient facility. St. Luke's campus becomes an inpatient facility.
March 2005
Senior leadership decides to adopt Relationship-Based Care as our model for delivering care.
January 2006
Wave I
First units begin Relationship-Based Care training. Go Live date: October 2006
September 2006
Wave II
Next units and departments, including Environmental Services, begin training. Go Live date: April 2007
January 2007
Wave III
Next units and departments, including Food & Nutrition begin training. Go Live date: October 2007
August 2007
Wave IV
Next units and departments begin training. Go Live date: March 2008
February 2008
Wave V
Final hospital units and departments begin training. Go Live date: December 2008
February 2009
Wave VI
Last wave consisting of Continuing Care personnel. Go Live date: December 2009

Relationship-Based Care Training Program Registration Application